How does Boosterz make money?
Boosterz takes a small fee from each transaction (10%-18%) to cover processing and platform costs.
What percentage do Teams keep from supporters?
Teams keep approximately 80-95% of every transaction, depending on the payment method and region.
How and when do we get paid?
Payouts are typically processed weekly via Direct Deposit or PayPal. You’ll see earnings and payout status in your dashboard.
Can funds be split between multiple coaches or team leaders?
No, all funds go to the team account owner. If needed, you can manually split the funds after withdrawal.
Are there hidden fees for supporters when they support?
No hidden fees—supporters only pay the amount they choose to give.
How do we get paid from our fundraiser?
Connect your bank or PayPal account in Settings > Payouts. Funds are deposited weekly.
How long does it take to receive payments?
Payouts are processed every Friday. Expect funds within 2–5 business days, depending on your bank.
Why is our payment delayed?
Delays may occur due to incorrect banking info, identity verification issues, or holidays. Check your payout status in the dashboard.
Why was our payout rejected or suspended?
Ensure your payout method is active and matches your team/legal entity name. If rejected, you’ll receive an error notice with steps to fix it.
What can we do about a donor chargeback?
If a donor disputes a charge, we’ll investigate. If resolved in your favor, funds will be restored. Too many chargebacks may result in account review.
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